Why can I not play some songs synced to my phone from Windows Media Player All my songs on phone were synced from Windows Media Player and some play and some dont. Some of my music files have a blue circle with a music note by them. This was the first batch of songs I ever synced from WMP. The second batch of music has brown folders beside each song and when I select a song it says at the bottom of the screen sorry the player does not support this type of audio file. Can anyone please please help me with this problem Thanks for readingHow can I play MPEG 4 videos with Windows Media Player When I burn recordings from my CCTV system to CD it burns the video in MPEG 4 format. This article provides a brief, concise guide about how to play an SRT or SUB file on Windows Media Player subtitles along with movies. It includes. The MPEG 4 does not open with Windows Media Player.